30 May 2025

Confidence in Leadership: How to Lead with Empathy and Authority

By

Kate Hill

Confidence in leadership is a topic that challenges even the most experienced CEOs, founders, and business leaders. Whether you’re stepping into a new leadership role or managing a growing business, finding the right balance between empathy and authority is crucial. Drawing on over 30 years of experience in business and leadership development, this post explores how to build authentic leadership confidence and overcome common challenges like imposter syndrome and skills gaps.

What Is Leadership Confidence — and Why Does It Matter?

Leadership confidence is more than just feeling capable; it’s about embracing uncertainty and making decisions despite doubts. Many leaders wrestle with the nagging feeling of "Who put me in charge, and what were they thinking?" This sensation is common and natural. In fact, up to 75% of executives experience imposter syndrome at some point during their careers, according to the Harvard Business Review.

Confidence is critical because it affects your ability to:


  • Secure investment and grow your business

  • Inspire and motivate your team

  • Be considered ready for promotion or new opportunities

Without confidence, it’s difficult to project the authority needed to lead effectively.

Confidence vs Competence: Why They’re Not the Same

A common misconception is that confidence equals competence. However, being competent at a skill doesn’t automatically translate into confidence in leadership. For example, an excellent marketer may struggle to manage a team of marketers because leadership requires a different skill set.

Waiting to feel completely competent before acting can hinder progress. Leadership is about learning on the job — like becoming a firefighter without being completely fireproof first. The key is to get started and build confidence through experience.

The Role of Imposter Syndrome in Leadership Confidence

Imposter syndrome—the feeling that you’re “faking it” or don’t deserve your role—is widespread among leaders. While it can feel overwhelming, some degree of self-doubt is normal and can even be helpful. It shows that you care and are aware of areas for growth.

The important question is: Is your self-doubt a sign of a real skills gap, or a deeper identity-level fear? Often, nerves signal that you’re pushing yourself and learning something new. Avoid the trap of waiting for “perfect” confidence, and instead embrace the journey.

Practical Strategies to Build Leadership Confidence

Here are actionable approaches to help accelerate your confidence as a leader:

1. The Competence-Confidence Loop

Start with small wins that stretch your abilities without overwhelming you. Each success builds both competence and confidence, creating a positive feedback loop that fuels further growth.

2. Act “As If” You’re Confident

Rather than “fake it till you make it,” adopt confident body language and mindset to influence your brain positively. Amy Cuddy’s TED Talk on body language is a great resource to understand how posture and presence can improve self-assurance.

3. Keep a Confidence Portfolio

Document your achievements with emails of praise, project successes, and examples of problems you’ve solved. This evidence-based approach helps counteract nerves and imposter feelings with facts.

4. Build a Support Network

Surround yourself with mentors, peers, and trusted advisors who can offer perspective, challenge your thinking, and provide constructive feedback. A coach can also be invaluable for developing confidence and leadership skills.

5. Manage Your Task Load Strategically

Avoid “Too Busy Boss Syndrome” by prioritizing high-impact activities over endless low-value tasks. Focusing on what truly moves the needle helps you think and act more strategically, boosting confidence in decision-making.

6. Set Clear Boundaries

Learning to say no to tasks that don’t align with your priorities is a leadership superpower. It demonstrates clarity of vision and builds trust in your ability to manage expectations.

7. Reframe Uncertainty

Instead of thinking, “I don’t know what I’m doing,” try “I’m figuring out what works best” or “I don’t know how to do this yet.” Accepting uncertainty as part of leadership growth reduces pressure and encourages learning.

8. Practice Daily Reflection

Start each day by identifying one leadership action you feel confident executing, and end it by noting one success or improvement. Regular reflection helps you track progress and build momentum.

9. Conduct a Skills Reality Audit

Make two lists: skills you already have and skills you need to develop for leadership success. Use this as a roadmap to find learning opportunities and close the gaps.

10. Stop Seeking External Validation

True confidence comes from within. Trust your judgment and recognize that you were chosen for your role or created your business for a reason. Speak up assertively in meetings and establish your presence with calm, clear communication.

The Bigger Picture: Confidence Is Not About Being Perfect

Remember, confidence in leadership isn’t about never doubting yourself or having all the answers. Even seasoned leaders experience uncertainty. Microsoft CEO Satya Nadella’s approach is a great example: openly acknowledging his learning curve and focusing on asking the right questions built his authentic confidence and earned trust.

Brené Brown highlights the power of vulnerability in leadership. Showing authentic concern and inviting team collaboration during challenging times demonstrates strength, not weakness.

Summary: Key Takeaways for Growing Leadership Confidence

  • Confidence isn’t just a result of time served—it’s about experience and mindset.


  • Skills gaps are normal but don’t prevent you from taking action.


  • Nerves can be helpful signals of growth opportunities.


  • Build confidence through small wins and evidence-based reflection.


  • Cultivate support structures like mentors and coaches.


  • Focus on meaningful impact, not just busywork.


  • Set boundaries to protect your leadership energy.


  • Embrace uncertainty and adopt a continuous learning mindset.


  • Trust yourself and stop relying excessively on external validation.

If you’re waiting to feel completely ready before leading, you may never start. Leadership confidence means moving forward despite doubts — and that’s where real growth happens.

If you want to develop your leadership confidence further, I recommend signing up for my free intentional leadership guide and exploring confidence-building workshops tailored for CEOs and founders.

Take the free leadership evolution quiz

Take the free leadership evolution quiz

Take the free leadership evolution quiz

© 2025

Kate Waterfall Hill. All rights reserved.

© 2025

Kate Waterfall Hill. All rights reserved.

© 2025

Kate Waterfall Hill. All rights reserved.