This is the second part of a short series exploring a frustration I often hear from leaders about ownership and why your team won't step up

You’ve built a team, you’re delegating work, and you’re trying not to control every detail, so why everything still seems to come back to you?

Disagreement is not actually the issue. The challenge is how quickly it becomes personal.

When someone’s behaviour feels difficult, it is very easy to label it. The problem with that label is not that it is always wrong. It is that it shuts down your thinking.